Course Details
Training that provides the ‘real world’ tools
for the prevention and response to bullying and harassment.
Ongoing*
Self-paced
90 Minutes
of completion
Synopsis
In this module, learners will understand how common and seemingly minor conflicts can negatively impact their work environment if they remain unaddressed. However, learners can take heart in knowing that workplaces are mostly made up of reasonable people, and that unwanted behaviors can be effectively managed with the use of straightforward, everyday communication. Learners will learn what constitutes bullying, harassment, and human rights violations. They will also understand what does not constitute bullying and harassment.
During this lesson, participants will:- Define and differentiate between appropriate and inappropriate behavior in the workplace – i.e., bullying, harassment, discrimination, etc.
- Challenge themselves to objectively think about their response to conflict and understand that they do have choice in how they might respond to conflict in the future
- Reflect on their previous actions and behaviours at work
- Use straightforward, everyday communication and, if necessary, follow appropriate processes to effectively respond to and manage unwanted behaviors
- Appreciate the benefits of dealing with situations before they escalate
- Understand the features of ARETE’s training, including its emphasis on building confidence while practicing new skills gained throughout each of the 4 modules
Synopsis
In this module, learners will continue to be engaged in exercises and interactive scenarios that explore effective responses to potential conflict and unwanted behaviors, including bullying and harassment. Learners will be encouraged to take action, speak up, and support their reasonable co-workers.
During this lesson, participants will:- Recognize that assertive communication isn’t rude
- Understand the benefits of increased self-awareness
- Learn how to reduce the potential for becoming the target of bullying
- Identify some of the reasons behind conflict avoidance
- Recognize their role in creating a professional, productive, and respectful workplace
- Use straightforward, everyday communication and, if necessary, follow appropriate processes to effectively respond to and manage unwanted behaviors
- Appreciate the benefits of handling inappropriate or unwanted behaviors before they escalate
Synopsis
In this module, learners will be given the tools and motivation to pre-plan their responses to a variety of situations, while being engaged in exercises and interactive scenarios involving rumours, negativity, and sexual harassment.
During this lesson, participants will:- Learn the importance of trusting intuition and communicating boundaries
- Understand that addressing situations early on generally leads to positive outcomes
- Recognize the most suitable communication process to follow in order to successfully address inappropriate and unwanted behaviours
- Use straightforward, everyday communication and, if necessary, follow appropriate processes to effectively respond to and manage unwanted behaviors
- Appreciate the benefits of handling inappropriate or unwanted behaviors before they escalate
After working your way through the three modules, you will be taken through a 10-question review and self-assessment activity that will test your knowledge and understanding of content covered. Upon successful completion of the review (75%), a personalized certificate is available for download and yours to display.
* Bulk pricing available, contact us for details
**Users have a maximum of 30 days to complete the course from the first day the course has been accessed